Devices
1. Overview
Service professionals. Finance employees. Fleet managers. Whatever industry you work in, there’s an Android device that gets the job done.
1.1. Device Types
Law firms. Universities. Any office you can imagine. Android phones and tablets have the power and security to handle professional workplaces everywhere:
- An extra layer of protection and privacy
- Deploy company-owned devices in bulk
- Keep work and personal data separate
1.2. Dedicated Devices
Dedicated devices are fully managed devices that serve a specific purpose. Android provides APIs that can help you create devices that cater to employee- and customer-specific needs:
- Employee-facing: Inventory management, field service management, transport and logistics
- Customer-facing: Kiosks, digital signage, hospitality check-in
2. Android Enterprise Partner Program - Product Excellence
- Base: Partner has undertaken & submitted evidence of self tests complying with our GMS requirements. The GMS Requirements make up a set of technical requirements that all Android handheld devices MUST comply with if they preload Google Mobile Services (GMS).
- Advanced: Partner has passed a product review of the Advanced level requirements defined in Android Enterprise Recommended (AER).
*Updated requirements coming soon.
3. Android Enterprise Recommended - Knowledge Workers - 9.0
3.1. Operating System
Android 9.0+
3.2. Minimum device specifications
2 GB
32 GB
1.4GHz
8+ hour (active)
2MP / 8MP
64-bit
3.3. Bulk device enrollment
- Zero-touch enrollment
- QR code (If device includes camera)
- NFC (if device is NFC-enabled)
3.4. UI/UX
- Contacts
- Downloads
- Play Store
- EMM app (if bundled in the system image)
- Camera
- Contacts
- Downloads
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
- Contacts
- Dialer
- Settings, etc.
Use standard branding and strings
Devices must adhere to standard provisioning screen flows
Device must comply with the defined Work Profile Experience including the following:
- Work apps must be grouped into a single UI container, as follows:
- Device must either have a Personal and Work apps tab or
- Provide a pre-populated Work Folder containing all pre-loaded Work applications.
3.5. Services
90-day security updates
Support current shipping release + one letter upgrade
Unlocked device must be available for purchase by enterprise customers through either:
- A 3rd-party distributor
- Direct from manufacturer
* Devices that are targeted exclusively for one specific country may apply for an exemption.
4. Android Enterprise Recommended - Knowledge Workers - 10.0
4.1. Operating System
Android 10.0
4.2. Minimum device specifications
2 GB
32 GB
1.4GHz
64-bit
4.3. Bulk device enrollment
- Zero-touch enrollment
- QR code (If device includes camera)
- NFC (if device is NFC-enabled)
4.4. UI/UX
- Contacts
- Downloads
- Play Store
- EMM app (if bundled in the system image)
- Camera
- Contacts
- Downloads
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
- Contacts
- Dialer
- Settings, etc.
- Besides Google Play and the EMM DPC, no apps can install into the work profile or fully managed device except with express approval from Google.
Use standard branding and strings
Devices must adhere to standard provisioning screen flows
Device must comply with the defined Work Profile Experience including the following:
- Work apps must be grouped into a single UI container, as follows:
- Device must either have a Personal and Work apps tab or
- Provide a pre-populated Work Folder containing all pre-loaded Work applications.
4.5. Services
90-day security updates
Support current shipping release + one major OS upgrade
Unlocked device must be available for purchase by enterprise customers through either:
- A 3rd-party distributor
- Direct from manufacturer
* Devices that are targeted exclusively for one specific country may apply for an exemption.
5. Android Enterprise Recommended - Knowledge Workers - 11.0
5.1. Operating System
Android 11.0
5.2. Minimum device specifications
3 GB
32 GB
1.4GHz
64-bit
5.3. UI/UX
- Contacts
- Downloads
- Play Store
- EMM app (if bundled in the system image)
- Camera
- Contacts
- Downloads
- Google (if bundled in the system image)
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
If devices have additional applications that are visible in the launcher by default then the following requirements apply:
- The applications must be business- or wireless account-focused (i.e., cannot be a game or consumer-focused app).
- Contacts
- Dialer
- Settings, etc.
Besides Google Play and the EMM DPC, no apps can install into the work profile or fully managed device except with express approval from Google.
Use standard branding and strings
Devices must adhere to standard provisioning screen flows
Device must comply with the defined work profile experience including the following:
- Work apps must be grouped into a single UI container, as follows:
- Device must either have a Personal and Work apps tab.
5.4. Services
Device manufacturers must publish security update information on their websites and link to it from Google’s Security Bulletins. This includes:
- End date (month-year) through when device is guaranteed to receive security updates
- Fixes contained in the security update, including any included device manufacturer-specific fixes.
- Support current shipping release + one major OS upgrade
- Publish information about the guaranteed Android OS version upgrades that the device will receive.
Every major OS upgrade must comply with all the Android Enterprise Recommended requirements for that release to maintain the device’s program status
Unlocked device must be available for purchase by enterprise customers through either:
- A 3rd-party distributor
- Direct from manufacturer
* Devices that are targeted exclusively for one specific country may apply for an exemption.
6. Android Enterprise Recommended - Dedicated Devices 9.0 - 10.0
6.1. Operating System
Android 9.0-10.0
6.2. Minimum device specifications
2 GB
16 GB
1.1GHz
32-bit
IP54 certified
MIL-STD-810G or IEC 62-2-32
6.3. Bulk device enrollment
- QR code
- Zero-touch enrollment
6.4. UI/UX
- Camera
- Contacts
- Downloads
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
Devices must adhere to standard provisioning screen flows
6.5. Services
90-day security updates
- Security updates must be made available to customers for five years from the initial ship date of the device.
- Support current shipping release + one letter upgrade
- Future upgrades, including carrier certification, must be available to all Enterprise Recommended devices within 18 months of the board support package (BSP) drop.
7. Android Enterprise Recommended - Dedicated Devices 11.0
7.1. Operating System
Android 11.0
7.2. Minimum device specifications
2 GB
16 GB
1.1GHz
32-bit
IP54 certified
MIL-STD-810G or IEC 62-2-32
7.3. Bulk device enrollment
- QR code
- Zero-touch enrollment
7.4. UI/UX
- Camera
- Contacts
- Downloads
- Google (if bundled in the system image)
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
If devices have additional applications that are visible in the launcher by default then the following requirements apply:
- The applications must be business- or wireless account-focused (i.e., cannot be a game or consumer-focused app).
Devices must adhere to standard provisioning screen flows
7.5. Services
- 90-day security updates
- End date (month-year) through when device is guaranteed to receive security updates
- Fixes contained in the security update, including any included device manufacturer-specific fixes.
- Support current shipping release + one major OS upgrade
- Publish information about the guaranteed Android OS version upgrades that the device will receive.
Every major OS upgrade must comply with all the Android Enterprise Recommended requirements for that release to maintain the device’s program status.